211 Toolkit

Help us spread the word about 211! 

211 Logo

211 can serve as a guiding light when times get dark. This essential service can help people and families access the local resources that are all around them. The 211 guides on the other end of the phone line are caring navigators that connect callers to resources for food, healthcare services, mental health and other resources available in Berkeley, Charleston and Dorchester Counties.

Below are tools that can be utilized to help share information on 211 and be sure everyone in our community is aware of this incredible, free resource!

Printable Materials

211 Talking Points

211 Posters (English)

211 Posters (Spanish)

5 Reasons the Tri-County Community Should Use 211

Social Media

Follow Trident United Way to engage and share our 211 posts!

Facebook - @TridentUnitedWay

Instagram - @TridentUnitedWay

LinkedIn - @Trident United Way

Twitter - @TridentUWay

Sample copy and graphics to share from your accounts


What is 211?

Why use 211?

What to expect when you call 211

211 Guiding Light PSA (English)

211 Guiding Light PSA (Spanish)

211 United to Improve Lives

Shari Chavez Ergle shares her personal story with 211

Katie Reams shares the impact of 211 on the community

Request 211 Business Cards to distribute to your employees or in the community

211 business cards

Request 211 Community Resources Training

Community Resources Training is conducted by Katie Reams, 211 Services Community Impact Manager. The training is approximately 45 minutes in length and can be provided virtually or in-person. There is no minimum or maximum requirement for the number of training participants, and 211 materials can be provided.

For questions or additional information on our 211 toolkit resources please contact Mike Gibbons at mgibbons@tuw.org.