SC 2-1-1 Helpline serves as a safety net for all individuals needing help finding assistance, by helping improve the effectiveness and coordination of health and human services across the state. The 2-1-1 Helpline program provides information about and referral to health and human service resources available in Berkeley, Charleston and Dorchester Counties. The service is available 24/7, 365 days per year. It is FREE and CONFIDENTIAL. You can use SC 2-1-1 in four ways: 1. Dial 2-1-1 on your phone to speak with an agent. 2. Search for services in your community at SC211.org. 3. Live Chat with an agent at SC211.org. 4. Download the SC 2-1-1 App on your mobile device.