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Trident United Way is committed to protecting the privacy of our donors. Trident United Way does NOT sell, trade, or rent your personal information to others. We use the information we collect from you to process gifts and to provide a more personalized online experience. Trident United Way may transfer some information to our agents for purposes such as clearing credit cards, or analyzing traffic to enhance your online experience, but always under strict confidentiality. The only time we would release personal information outside the provisions of our privacy policy is if we conclude, in good faith, that it is necessary to comply with legal requirements, to enforce our rights or to protect Trident United Way, you or our other donors.

Trident United Way will take every precaution to ensure every transaction made to www.tuw.org is safe and secure.

Who services the Trident United Way website?

Data Spring – an interactive web design and development services firm based in North Charleston, SC. Data Spring provides web development and hosting services to TUW. More information is available at http://www.dataspringinc.com.

Sage Payment Solutions (SPS) – a leading provider of PCI compliant processing solutions for credit and debit cards, checks and recurring payments. More information is available at www.sagepayments.com.

What is PCI? Payment Card Industry Data Security Standard (PCI DSS) – a set of requirements designed to ensure that all companies that process, store or transmit credit card information maintain a secure environment.

How do I know that a transaction with Trident United Way is safe?

When a user logs into the Trident United Way website, and the Online Giving section, the user is automatically redirected to https://www.sagepayments.net The url “https” signifies that the activity is conducted over a Secure Sockets Layer (SSL) which means all data from uway.org to sagepayments.net is encrypted and indecipherable to anyone but Sage Payment Solutions. SSL is the industry standard, and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so it can't be read as the information travels over the Internet. Credit/debit card information stays with Sage Payment Solutions and is not sent back to or maintained by Trident United Way and does not reside at tuw.org or its server

What if I don't want to use my credit card?

No problem. Simply call us at 843-740-9000 x232 and we would be happy to take your pledge over the phone.

Trident United Way’s donor confidentiality policy.

What information does Trident United Way collect? How do they use it?

-When you pledge, we need to know your name, e-mail address, mailing address, credit card number, the card's expiration date and the security code on the back of the card. This allows us to verify and process your credit card and fulfill your pledge.
-When you join our email list, we need only your e-mail address.
-We will use the contact information we collect to update you about issues and events that we think you'll find valuable.

How does Trident United Way protect customer information?

When you make a pledge or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Will Trident United Way disclose the information it collects to outside parties?

Trident United Way does not sell, trade, or rent your personal information to others. The only time we would release personal information outside the provisions of our privacy policy is if we conclude, in good faith, that it is necessary to comply with legal requirements, to enforce Trident United Way's rights or to protect, you or our other customers.

In summary
We're committed to protecting your privacy. We do not sell, trade, or rent your personal information to others.

Your consent

By using our Web site, you consent to the collection and use of this information by Trident United Way. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Whom can I contact if I have further questions?

Tom Elek, Special Projects Director 843-740-9000, x253 tomelek@tuw.org

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