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Trident United Way
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One Phone Call At a Time!

THANKS for being interested in volunteering with 2-1-1 Hotline, the local 24-hour support, information and crisis intervention line. 2-1-1 Hotline is the place to call 24 hours a day to get or give help. Volunteer phone counselors offer a listening ear to all kinds of people. Our computerized information database helps us provide helpful information about local resources - whether the caller needs help or wants to volunteer. 2-1-1 Hotline has many different ways for you to get involved! Here are just some of the volunteer and internship opportunities available:

Volunteer Today
  • Phone Counselor -- help staff our hotline
  • Outreach, Public Relations and Marketing -- help us spread the word about our services
  • Volunteer Management -- volunteer event planning, promoting volunteerism in the community
  • Information and Resource Technical and Administrative Support -- resource database maintenance, software and reporting

If you'd like more information about any of these opportunities, call or e-mail Sonia at the contact information listed below.

Our next Volunteer Phone Counselor training starts June 2012. Sign up for an interview session by emailing 211@tuw.org.

Get involved - it's easy!

  • Comprehensive training is provided
  • Scheduling is flexible, with available slots 24/7

The rewards are great!

  • Learn valuable helping skills
  • Gain experience
  • Learn about the community
  • Meet new, caring people
  • Make a real difference!

Here's what it takes:

  • Respect of others and non-judgmental attitude
  • Empathy or understanding
  • Level head and ability to stay calm in a crisis
  • Dependability and honesty

Volunteers, like you, are the heart and soul of our service. Email Sonia Donnelly -- 211@tuw.org, or call her at 843-566-7186, for more information or to sign up for our next training in January.

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