Trident United Way's 2-1-1 Hotline

Current Services:

Supportive listening and crisis intervention 24 hours a day
Information about community resources by phone or searchable on-line
Information about volunteer opportunities
Channel 4 News Volunteer Spotlight - Tuesdays at 6:00 pm and 7:00 pm
TeenLine - a special support line for youth
Crisis response to community tragedies
Support group for survivors of suicide
Training and workshops for youth and adults
2-1-1 Network News - a monthly email newsletter of human service news
Training for Phone Counselors begins in October. Contact 211@tuw.org to sign up.

What is 2-1-1?

FCC federally designated three digit dialing access code to health and human services
Defined as 24-hour access to get or give help
Modeled after the systems for 411 and 911
Alliance for Information and Referral Services (AIRS) and United Way of America are national partners driving the movement
Communities have latitude to define the service to meet local needs

Benefits of 2-1-1

Makes getting help easy and simple
Easily recognized and remembered number
Stigma of getting help reduced by simplicity of number and growing national recognition
Centralizes community resources - makes one number clear access point.

24 hour Hotline - Dial 2-1-1 or (843) 744-HELP or 1-800-922-2283
TeenLine - (843) 747-TEEN or 1-866-873-TEEN
Business Office Phone - 747-3007
Fax - (843) 566-7193
P.O. Box 63305, N. Charleston, SC 29419
Email: 211@tuw.org
Training for Phone Counselors begins in February. Contact 211@tuw.org to sign up.

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News/Happenings