Live United Logo United Way Logo
Trident United Way
Give
Advocate
Volunteer

Trident United Way's 2-1-1 Hotline


Get Help Give Help

Current Services:

  • Supportive listening and crisis intervention 24 hours a day
  • Information about community resources by phone or searchable on-line
  • Information about volunteer opportunities
  • Channel 4 News Volunteer Spotlight - Tuesdays at 6:00 pm and 7:00 pm
  • TeenLine - a special support line for youth
  • Crisis response to community tragedies
  • Support group for survivors of suicide
  • Training and workshops for youth and adults
  • 2-1-1 Network News - a monthly email newsletter of human service news
  • Training for Phone Counselors begins in October. Contact 211@tuw.org to sign up.

What is 2-1-1?

  • FCC federally designated three digit dialing access code to health and human services
  • Defined as 24-hour access to get or give help
  • Modeled after the systems for 411 and 911
  • Alliance for Information and Referral Services (AIRS) and United Way of America are national partners driving the movement
  • Communities have latitude to define the service to meet local needs

Benefits of 2-1-1

  • Makes getting help easy and simple
  • Easily recognized and remembered number
  • Stigma of getting help reduced by simplicity of number and growing national recognition
  • Centralizes community resources - makes one number clear access point.

Contact Us:

  • 24 hour Hotline - Dial 2-1-1 or (843) 744-HELP or 1-800-922-2283
  • TeenLine - (843) 747-TEEN or 1-866-873-TEEN
  • Business Office Phone - 747-3007
  • Fax - (843) 566-7193
  • P.O. Box 63305, N. Charleston, SC 29419
  • Email: 211@tuw.org
  • Training for Phone Counselors begins in February. Contact 211@tuw.org to sign up.

Volunteer FOR 2-1-1

Our 2-1-1 history

Snapshot of calls and callers

Visit 2-1-1 Hotline on Facebook and follow us on Twitter